QUIZ C_TS470_2412 - VALID EXAM SAP CERTIFIED ASSOCIATE - SAP S/4HANA CLOUD PRIVATE EDITION SERVICE COLLECTION PDF

Quiz C_TS470_2412 - Valid Exam SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Collection Pdf

Quiz C_TS470_2412 - Valid Exam SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Collection Pdf

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SAP C_TS470_2412 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.
Topic 2
  • Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.
Topic 3
  • Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.
Topic 4
  • Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q29-Q34):

NEW QUESTION # 29
What are the benefits of maintaining bills of material (BOMs) with BOM usage 4 (Plant Maintenance)? Note:
There are 2 correct answers to this question.

  • A. Spare parts planning in task list
  • B. Structuring of technical assets
  • C. Spare parts planning in service order template
  • D. Spare parts planning in service order

Answer: A,D

Explanation:
BOM usage 4 (Plant Maintenance)in SAP S/4HANA Cloud Private Edition, Service is designed for maintenance processes, listing components (e.g., spare parts) for technical objects. The correct benefits are spare parts planning in task list (C)andspare parts planning in service order (D). Let's break this down thoroughly.
What is BOM Usage 4?
A BOM with usage 4 is linked to equipment or functional locations, defining parts needed for maintenance (e.
g., bolts, filters). It's maintained in transactions like IB01/IB02.
* Spare parts planning in task list (C):When a task list (e.g., for pump maintenance) references a technical object with a BOM usage 4, the BOM's components are pulled into the task list operations as planned spare parts. This ensures materials are reserved or ordered in advance. For example, Operation
0010 might list "Gasket" from the BOM.
* Spare parts planning in service order (D):A service order linked to a technical object inherits the BOM usage 4 components, enabling spare parts planning directly in the order. This supports reservations or goods issues (e.g., via IW31/IW32).
Why Not the Others?
* Spare parts planning in service order template (A):Service order templates define structure, not BOM-linked planning; BOM usage 4 applies to execution objects (orders, task lists).
* Structuring of technical assets (B):BOMs describe components, not the hierarchical structure (handled by functional locations or equipment hierarchies).
Real-World Benefit:
A pump's BOM (usage 4) lists "Seal" and "Bearing." A task list or service order automatically plans these, reducing downtime by ensuring availability.
"BOMs with usage 4 enable spare parts planning in task lists and service orders, enhancing maintenance efficiency."


NEW QUESTION # 30
In which customizing activities do you maintain billing plan settings for the service contract? Note: There are
2 correct answers to this question.

  • A. Budget Billing Plan
  • B. Assign Billing Plan Type to Item Category
  • C. Exclude Billing Plan Items
  • D. Define Billing Plan Types

Answer: B,D

Explanation:
Billing plan settings for service contracts are maintained in customizing (SPRO # Service # Billing). The correct answers areCandD.
* Assign Billing Plan Type to Item Category (C):Links billing plan types (e.g., periodic) to contract item categories (e.g., SVC1), ensuring the right plan applies.
* Define Billing Plan Types (D):Defines the billing plan types (e.g., monthly, ad hoc) with parameters like periodicity.
Why Not the Others?
* A:Not a standard activity; might be a typo.
* B:Related to utilities, not service contracts.
"Billing plan settings are maintained by defining billing plan types and assigning them to item categories."


NEW QUESTION # 31
Where are service contract pricing procedures and conditions defined?

  • A. SAP CPO
  • B. SAP S/4HANA Sales
  • C. SAP Subscription Billing
  • D. SAP Billing and Revenue Innovation Management

Answer: B

Explanation:
In SAP S/4HANA Cloud Private Edition, Service,service contract pricing procedures and conditionsare defined within theSAP S/4HANA Salesmodule (Option B). This module handles pricing for sales and service processes, including service contracts. Pricing procedures determine how prices are calculated (e.g., base price, discounts), while conditions store the specific price values or rules (e.g., fixed rates, surcharges). These are configured in the Sales and Distribution (SD) component of SAP S/4HANA, which integrates with service management.
* SAP CPO (A):This is not a recognized SAP module; it might be a typo (e.g., for SAP C/4HANA), but it's irrelevant here.
* SAP Billing and Revenue Innovation Management (C):This is a separate solution for advanced billing scenarios, not the standard location for service contract pricing.
* SAP Subscription Billing (D):This focuses on subscription-based models, not generalservice contract pricing in S/4HANA.
"Pricing procedures and conditions for service contracts are defined in SAP S/4HANA Sales, leveraging the SD pricing framework to manage contract-specific pricing."


NEW QUESTION # 32
After confirming a repair object in an in-house repair, which status is displayed?

  • A. In Process
  • B. Confirmed
  • C. Decision Pending
  • D. Accepted

Answer: A

Explanation:
In the in-house repair process within SAP S/4HANA Cloud Private Edition, Service (scope item 3XK), the status of a repair object evolves through its lifecycle, managed via a status profile assigned to the repair item category (e.g., REPI). According to the SAP Learning Journey "Planning and Performing In-House Repairs," after a repair object is confirmed via a repair confirmation (transaction type REPC), the status does not immediately transition to "Confirmed" as a final state. Instead, the confirmation indicates that the repair work has been documented, and the object remains in an active processing state, reflected as"In Process".
* In Process: This status signifies that the repair object is still undergoing activities post-confirmation, such as additional checks, billing preparation, or logistics handling (e.g.,preparing the object for return).
The SAP system uses this status to indicate ongoing work within the repair order, even after confirmation activities are recorded.
* Decision Pending: This status typically applies earlier, after a pre-check, when a decision (e.g., repair, reject) is still under review, not after confirmation.
* Accepted: This status may be set when the repair request is initially accepted, prior to confirmation.
* Confirmed: While "Confirmed" might intuitively seem correct due to the confirmation step, SAP documentation clarifies that this is not the displayed status post-REPC; it's a system status reflecting the confirmation action, but the user-facing status remains "In Process" until further steps (e.g., completion or closure) are finalized.
The Learning Journey emphasizes that "All In-House Repairs have the initial statusOpenafter they've been created in theManage In-House Repairsapp," and subsequent steps like confirmation shift the status to reflect ongoing processing rather than a terminal state like "Confirmed." This aligns with the process flow where confirmation is an intermediate step, not the end of the repair lifecycle.
Extract from SAP Documentation: "After confirming a repair object, the repair remains in process as additional steps such as billing or return logistics are completed." (SAP Learning Journey,Planning and Performing In-House Repairs, Lesson Content, 2023).


NEW QUESTION # 33
How are the inspection and maintenance operations determined, that must be performed regularly when you are using the scenario Service with Advanced Execution?

  • A. Using a service order template
  • B. Always manually
  • C. Using a maintenance task list
  • D. Using a bill of material

Answer: C

Explanation:
InService with Advanced Execution, recurring inspection and maintenance operations are systematically planned. The correct answer isusing a maintenance task list (A). Let's dive in.
Advanced Execution Scenario:
This scenario enhances service processes with detailed execution, often using maintenance orders mapped to service orders.
Why Maintenance Task List?
Amaintenance task list(e.g., IA05) defines standard operations (e.g., "Inspect bearings," "Replace oil") for recurring activities. In a maintenance plan (e.g., strategy plan), the task list is assigned, and its operations are triggered based on scheduling (e.g., every 6 months). These operations are then executed via service
/maintenance orders in the advanced execution framework, ensuring consistency and automation.
Why Not the Others?
* Bill of material (B):BOMs list components, not operations.
* Service order template (C):Templates structure orders, not recurring operations.
* Manually (D):Advanced execution automates via task lists, not manual entry.
Example:
Task list "TL001" with operations "Check pressure" (6M) and "Replace filter" (12M) drives a strategy plan's calls.
"In Service with Advanced Execution, regular inspection and maintenance operations are determined using a maintenance task list."


NEW QUESTION # 34
......

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